Brickfielder Limited
Company No. 7997624
36 Redbridge Lane East, Ilford, Essex, IG4 5ES, United Kingdom
On the start page click on Contact.
It is not necessary to create an account in order to shop with us. Creating an account allows you to store addresses in order to save time in the future.
It’s important to us that we keep you up-to-date regarding the order process and informed of any transactions/orders that you make on www.brickfielder.co.uk. In order to do this, we need an email address. We never pass on your email address to any third party so your security is guaranteed.
We accept the following credit cards types: Visa Card and Master Card.
You can use Paypal.
If a given item bought fromthe online shop, does not comply with the quality standards of Brickfielder, please first write an e-mail to . This refers also to items bought at reduced prices from our website. We will answer you as soon as possible. Change of items is possible only if the item has been bought from www.brickfielder.co.uk online shop.
Please understand that we are only able to accept items purchased from our www.brickfielder.co.uk online shop.
Send your query by email to
Reimbursement is usually completed between 3 and 5 days after receiving and conducting the quality check of your returned package. Paying by credit card: The value of the returned merchandise will be credited to your credit card account.
Every registered user has the right within 14 days from the transaction for the purchase made to return the item bought by him/her.
Remember that it is only possible for us to accept items that are returned in their original state. The merchandise may not show signs of wear. The same conditions apply to reduced price items. Please keep the package delivery note for the item.
Exchanging products is not possible. Please enter a new order on the www.brickfielder.co.uk online shop and cancel the order you want to exchange.
If you are not at home when the courier visits your address, they will call you to find appropriate time for delivery. It is necessary for you to provide mobile phone in your www.brickfielder.co.uk online shop account.
We offer free shipping worldwide for all online orders.
Within 15 minutes you will receive an e-mail verification of your purchase. Otherwise, please write to us at
You can change the item, color, size, if your order has not left our warehouse.
Cancelation of an order can be done by writing to us at the following e-mail address . As long as the package has not left our warehouse, the order may be cancelled.
You will be informed via email when the order is dispatched.
If you have forgotten your password, use the "Forgotten password" function to request a new one which will be sent to your email address.
No. By registering with www.brickfielder.co.uk online shop, you are simply creating an account.
We deliver worldwide. For more information visit delivery and return.
Information about delivery charges you can find on page delivery and return.
If the delivery address is outside the European Union the order will automatically be deducted by 20% VAT.
We would be pleased to answer your questions. Please fill in the question form in menu Contact.
Company No. 7997624
36 Redbridge Lane East, Ilford, Essex, IG4 5ES, United Kingdom