Returns & Exchanges
Free UK returns. We are now pleased to offer free returns for our UK customers.
Whatever the reason for the return or exchange of a golf shirt purchased from www.brickfielder.co.uk , please, contact our Customer Department first: info@brickfielder.co.uk to arrange the process.
When a customer returns an item (for example not needed) we usually refund the amount excluding original shipping cost. Please provide the receipt from the postal service via email and we will refund the amount.
The period, within which you can return items purchased from www.brickfielder.co.uk, is 28 days. If the returned products do not arrive within this period, the return will be rejected. Any return effected later than the specified term and in non-compliance with the listed requirements will be done only at Brickfielder’s discretion and against exchange for another product, not against the recovery of the paid amount.
If you, for any reason whatsoever, would like to return a shirt, please, do not forget that www.brickfielder.co.uk accepts products returned in their original condition. The item should not display any signs of wear. The same terms and conditions apply to discounted items purchased from our online shop. The Brickfielder Mens golf shirt should be returned in the original packaging, in which it was delivered. The documents enclosed to the original delivery must also be returned.
When you send an item back to our warehouse, please, do not forget to keep your package delivery note in case the package has to be tracked. You have the legal obligation to take good care of our products while they are at your disposal. If you do not honour this obligation, we will be entitled to file a compensation claim against you.
Return of damaged or unclean golf shirts shall not be accepted. In such cases, their price shall not be recovered. If you would like to receive back a damaged clothing item, you would have to pay for its delivery again. Exchange of golf shirts is possible only when they purchase from our online shop.
Your money will be returned immediately following quality inspection of the returned package. If you paid with a credit card, the recovery of the paid price will usually be finalized within 3-5 days. PayPal refund we make immediately.
If a specific product purchased at our online shop, www.brickfielder.co.uk, does not meet the quality criteria of Brickfielder Ltd, please, send an e-mail to info@brickfielder.co.uk first and we will get back to you shortly. In such cases, you are entitled to compensation of the full price of the purchased item or its exchange with a new one and the shipment costs will be paid by us.
Exchanges
Our company policy allows exchange with another model, colour or size, depending on the availability, or return of the unwanted clothing item. In such cases, the aforementioned terms and conditions will apply.
If you want to exchange the item you have to cover the cost for the return, and we will send the replacement order Free of charge.
RETURNS EXTENDED FOR CHRISTMAS
Any orders between 1st Nov – 24th Dec qualify for extended Christmas free returns! You’ll have until 31st Jan 2022 to send your item(s) back for a full refund or exchange.
